143VPN Frequently Asked Questions/Answers
Can't find the answer you need? Please contact us and we will be happy to help!
General Billing and informational questions
If you paid with BitCoin, our payment processor CoinPayment's waits for 2 transactions. Depending on the performance of the BitCoin network this can take anywhere from 10 minutes to 2 hours. If it has been more than 2 hours, open a support ticket.
Installation and troubleshooting FAQs
Most frequently asked questions regarding installation and common errors.
For Windows you have two options. You can either use the 143VPN client or you can use OpenVPN GUI.
It is recommended to use the 143VPN client as it makes everything very easy.
- 143VPN Client Go to 143VPN.com/downloads and choose the 143VPN Client.
- OpenVPN GUI Download OpenVPN GUI from here. If you have a 32 bit operating system get the 32 bit version, if you have 64 bit operating system get the 64 bit version.
Download the 143VPN Client
Run the program as administrator by right clicking on it and selecting "Run as Admin".
You may be prompted to install a few things, hit yes.
This may take a few minutes.
Once it is all done, launch 143VPN as Administrator and enter your VPN credentials.
You should be able to connect to servers now.
Install the software, then go to 143VPN.com/downloads and download the OpenVPN Configuartion files. Download the config zip folder.
Extract the files.
Place the files in the following directory:
If you installed the 32 bit version: C:\Program Files\OpenVPN\config
If you installed the 64 bit version: C:\Program Files (x86)\OpenVPN\config
Launch OpenVPN-GUI as Admin
Right click on the OpenVPN-GUI icon in your task bar and you should be able to connect to the different servers.
How do I portforward with this VPN?
After you login to the 143VPN website, click on "Port Forward" on the top menu.
Once you are on this page, choose a server, enter your credentials and enter your port. We recommend a port between 10000-50000 as ports cannot be shared. Once you open the port, use a website like CanYouSeeMe.org to check if it is open.
Make sure something is listening on the port before checking it on CanYouSeeMe.org, we recommend using the Port Listener tool which can be found in the Downloads section on our website.
More details on setting your DNS servers to Google's can be found here
When using a VPN, you will never get speeds faster than what you are paying your ISP for.
There are many factors that come into play when determining what speeds you will get a VPN. First and foremost, when using a VPN the bandwidth and throughout of the server you are connecting to is shared amongst all the users that are connected to the server at the time. Second of all, the distance between the servers physical location and your location plays a big role, as the further away you are, the greater the latency.
We highly recommend using the server closest to you to get the best speeds possible.
You should also turn off services that use the internet that you do not need when using the VPN. An example would be torrent clients. Seeding torrents when connected to the VPN will drastically reduce your network performance.
To avoid getting port-forward disabled, please refrain from downloading copy-righted material such as Movies/TV Show torrents on non-offshore servers. We do not allow port forwarding in these locations:
- The United States
Powered by WHMCompleteSolution